We do not have a published contact address at the moment. The site was restored from archive in October 2026 and its email is not yet set up. That is a real gap rather than a policy, and it is being sorted out. Until it is, here is where things should actually go.
If you need help with gambling
Do not wait for us. The National Gambling Helpline is free, confidential and open 24 hours a day on 0808 8020 133. To block yourself from every gambling site licensed in Great Britain at once, register with GAMSTOP — it is free and takes minutes. More options are on our responsible gambling page.
If you have a complaint about an operator
A withheld withdrawal, a closed account, a disputed bonus: raise it with the operator in writing first, then with its approved alternative dispute resolution provider, which the operator must tell you about. The Gambling Commission sets out that route. We cannot intervene in a dispute between you and a casino.
If you have a complaint about gambling advertising
Including anything published on this site. The Advertising Standards Authority takes complaints directly and does not need our involvement.
If something here is wrong
Parts of this site still carry text from 2018 and are being rewritten. If you spot a factual error, an out-of-date bonus term or a dead link, we would genuinely like to know — and we will have somewhere for you to send it shortly.
See also about this site.